SERVICES
Equipment Specifier – Web Guiding System
Equipment Specifier – Inspection System
Custom ROI Calculation
Preventive Maintenance
Remote Modem Service
Equipment Trade-In Program
Technical Service
Training
It was 1991 when BST Pro Mark® built the first HandyScan® inspection system and revolutionized the way printed webs are inspected. Over the years we have shipped 15,000 systems to 80 countries and thousands of converters. Our reputation has been built with extraordinarily innovative products and a constant emphasis on taking care of our customers.
EQUIPMENT SPECIFIER – WEB GUIDING SYSTEM
For a recommendation of the best web guiding system for your particular application use our Equipment Specifier.
EQUIPMENT SPECIFIER – INSPECTION SYSTEM
For a recommendation of the best web inspection or process management system for your particular application use our Equipment Specifier.
CUSTOM ROI CALCULATION
Let us do the math. See the savings, output increases and payback you can expect by applying one of our web inspection or process management systems to your specific situation. Cost-justify a system with a custom Payback Analysis prepared just for you using your actual data.
PREVENTIVE MAINTENANCE
We now offer Preventive Maintenance Contracts On all our Equipment.
A Preventive Maintenance Contract provides one of our trained Service Technicians at your facility and the frequency you desire (once or twice a year is typical) who will inspect, clean and calibrate your equipment – restoring it to normal working order. Wearable parts such as the strobes and traverse belts are replaced, insuring consistent image quality and color fidelity, and continued reliability. We also provide operator refresher training during this service, ideal for new employees.
Because we have so many systems installed across North and Latin America, we can offer this service at surprisingly affordable rates.
REMOTE MODEM SERVICE
PREMIUS digital 3 Chip Support Is Just A Phone Call Away
No matter where you are in the world, our optional Remote Maintenance Service guarantees a fast and economical solution. Experienced system specialists are waiting to ensure that your inspection system is running trouble-free 24 hours a day, 7 days a week. All you need do is provide an analog phone line to the PREMIUS digital 3 Chip operating desk.
Once logged into your system, our specialists can diagnose and trouble shoot problems, perform routine maintenance, install software upgrades and even identify operator error. Most problems can be effectively solved online.
The PREMIUS digital 3 Chip Remote Maintenance option means
- Faster diagnosis and repair of problems
- Minimal down time
- Eliminate the need for on-site service calls
- An effective way to perform routine maintenance
- Online installation of software updates
- Purchase and installation of new software programs
Ask your local representative for a quote on adding the Remote Maintenance Package to your system.
EQUIPMENT TRADE-IN PROGRAM
Many of our customers have expressed a desire to trade-in older systems toward our latest technology. Series 3000 systems offer 3 chip image quality, larger image areas and many innovative features such as Quick Zoom, Dynamic Image Update, Picture-In-Picture, Split Screen and Virtual Repeat®Technology , which make it easier than ever to print high quality products effortlessly!
Our trade-in Program provides BST Pro Mark® customers with a unique opportunity to trade up to today’s leading edge inspection technology, with unprecedented trade-in value for older systems. Click here to request a Trade-in Quote.
TECHNICAL SERVICE
Depend on us to assist you in or oversee installation of your new system. Customers across North and Latin America benefit from BST Pro Mark®’s highly trained field service technicians and telephone tech support staff.
Outside of the U.S., the entire BST family of agents and distributors employ qualified service professionals who keep current on BST's products through regular training.
TRAINING
Our systems are designed from the operator’s perspective, so they’re a cinch to understand and operate. Still, our customers often ask us to train new operators or other employees. We offer:
· On-site Training
· Training Classes At Our Elmhurst, Illinois, Headquarters
E-mail us for more information
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